Technical support is a range of services to assist customers in making cost effective and correct use of a business solution.
It includes providing a service for installation, training, monitoring, troubleshooting, maintenance and upgrading systems within an organisation.
Every system needs support and expertise. Set out below are ways in which AAC Systems can help with data capture and information management needs.
Health Checks – proactive system audits
Helpdesk – reactive system repairs
System and Scanner Maintenance – annual housekeeping routines